Borrowing Materials
Loan Periods
Loan Limits
Overdue Fines
Renewals
Reserve and Interlibrary Loan
Creating a PIN
Books, audiobooks, Playaway Digital Players, CD-ROMs, CDs, audiovisual kits, puzzles, non-fiction videos & non-fiction DVDs: Two (2) weeks
“Hot Copy” books, magazines, fiction videos & fiction DVDs: One (1) week
Oak Lawn Children’s Museum Membership Pass at the Circulation Desk: Three (3) days
Youth Services Department Headphones:
One (1) hour
“Hot Copy” books: No limit
CDs: Limit of ten (10)
Videos & DVDs: Limit of six (6)
Must be 18 or older and use your own library card to check out videos & DVDs
Books, audiobooks, magazines, Playaway Digital Players, CD-ROMs, CDs, audiovisual kits, puzzles: 10¢ per day.
“Hot Copy” books: $1.00 per day
Videos & DVDs: $1.00 per day
All materials (except Hot Copy books & Museum Passes) may be renewed twice if they have not been requested by another person. Magazines may be renewed once.
You may renew items online via our catalog,
http://swan.mls.lib.il.us
You may also renew titles by phone. Have your library card and materials (with their barcodes) ready when you dial 708-423-7753.
Directions on how to renew items online:
From the SWAN catalog select “My Account.”
Log in with your name, barcode (library card number), and PIN (If you have not already established a PIN, see Creating a PIN.)
Click on “Submit.”
When your name appears, select the “Items Currently Checked Out” link on the left side of the screen.
You can renew all items by clicking on the “Renew All” button. To renew only certain titles, select each title by clicking in the box in the “Renew” column. Then click on the “Renew Selected” button.
After you click on the “Renew” button, look in the “Status” column. If the book was renewed successfully, you will see “Renewed” in the status column, followed by the new date due. If the item cannot be renewed, the reason why will appear next to the date due. For example, books that have holds for other patrons cannot be renewed. If you renew a book that has holds, the message “On Hold” will appear in the status column.
Reserve and Interlibrary Loan:
You can request (reserve) an item online via our catalog, http://swan.mls.lib.il.us, whether it is owned by the Chicago Ridge Public Library or by another library in the system. If the computer catalog shows the item is on our shelf, do not place the reserve. Instead, call us and we will pull the item from the shelf and hold it for you.
If the item you are looking for is not available via the SWAN catalog, please ask a librarian. We may still be able to find the item for you and place an out-of-system interlibrary loan at your request.
Items loaned from libraries in Illinois are free of charge. Chicago Ridge cardholders will be charged $5.00 and non-residents $10.00 for items loaned from out-of-state libraries.
A maximum of fifty reserves are allowed on a Chicago Ridge Library card at any one time. You can not place reserves on our “Hot Copy” books and only Chicago Ridge cardholders can place reserves on new DVDs.
Requesting (reserving) an item:
Search SWAN, the catalog, for your item.
When you are in the screen that lists the title and call number, click the “Request” button on the top menu bar.
Enter the information required: your name, barcode (library card number) and PIN. (If you have not already established a PIN, see Creating a PIN.)
Click “Submit.”
The computer will confirm the request.
You will be notified when the items arrives.
Requesting multiple items:
From SWAN, the catalog, select
“My Account.”
Log in with your name, barcode (library card number), and PIN. (If you have not already established a PIN, see Creating a PIN.)
Click on “Submit.”
When your name appears, select the “Search Catalog” at the right of the screen.
Search the catalog as normal to find the first item you’d like to reserve.
When you are in the screen that lists the title and call number, click the “Request” button on the top menu bar. Note: You no longer have to enter in your personal information each time you would like to request an item.
If you would like to place more reserves, select “Patron Record.” Do not click on “Start Over” or “Logout” as you will be logged out of the system.
Select “Search Catalog” at the right of the screen and continue as you have above.
When you’re finished using the computer catalog, click on “Log Out”, and you will be logged out.
Patrons will be notified that their reserve items are ready by email if there is a valid email address in their patron record. If there is no email address, a telephone call will notify patrons that their items are ready. If you send someone else to pick up your reserve, please give them your library card to check out the item.
Due to the large volume of reserved items, please be advised that reserves will not be ready for pickup until you have been notified by telephone or email.
Please inform the Circulation staff of any changes in email addresses or telephone numbers
Removing a request (reserve):
From SWAN, the computer catalog, select “My Account.”
Enter your name, your full library card number and your PIN.
If you wish to cancel all your holds, choose “Cancel All.”
If you want to choose the holds to cancel, click on the holds you no longer want, and then choose “Cancel Selected.”
Checking Your Account:
From the Main Screen of SWAN, the computer catalog, click “My Account.”
Enter the information required: your name, barcode (library card number), and PIN. (If you do not have a PIN, see Creating a PIN below.)
Select “Submit” button.
Within your record, you can view the items currently checked out, see requests (holds) outstanding, and modify your PIN number. When you have finished, be sure to click on “Log Out” to clear your record from the screen.
In order to place reserves online and to check your own record, you will need a PIN. If you need to establish a PIN you can do so online, either the first time you place a reserve, or via the “My Account” screen. Follow these instructions:
A screen will come up asking for your name, barcode (library card number), and PIN.
As you enter the information, press “Tab” on the keyboard or use your mouse to click in the next box. Do not press “Return.”
At “Enter Your PIN” enter your chosen PIN.
At “Enter Your PIN Again” enter your PIN again.
Select “Submit” button.